FAQ

Information on this page is arranged in drawers. Open and close by clicking on the appropriate heading.


General

  • I'm having trouble viewing the Live Court Listings.

    This website uses xml code which currently has some compatibility issues in Safari and Google chrome web browsers. If you are experiencing problems viewing the lists please click link below.
    Alternative crown court live listing page.
    Alternative RCJ live listing page.
    Alternative county court live listing page.
    Alternative employment tribunal live listing page.
    We are working on resolving the issue.

  • I cannot remember my Username or Password.

    and we will forward details.

  • I would like some legal advice on .....

    Courtel is not licensed to provide legal advice. Please seek help from a legal professional.

  • I am looking for a specific case Smith V Bath Ltd, can you send me details?

    Courtel is unable to search on individual names. You will need to provide a court name and specific date so we can send you the court list.

  • How can I contact the Royal Courts of Justice.

    RCJ contacts can be found here.

  • Please unsubscribe me from Headline Express.

    .

  • My User Id and Password are not being recognised even though I have registered my details?

    User Id and Password are case sensitive. Please ensure you type them exactly as you registered in uppercase or lowercase as appropriate. Remember you should retain a record of your registration confirmation and details for future reference.

  • When attempting to access your site I am asked for a Username & Password.

    You need to register to enter password protected areas. Register here.

  • How can I find the telephone number of a particular court?

    Click here for court details. You can also subscribe to FastTrack a very comprehensive court and other legal information service.

  • Are we able to put our chambers details on your website?

    Chambers that subscribe to our services are included in our website directory free of charge. Courtel is the 12th busiest legal website in the UK, giving our customers considerable exposure to potential clients.

  • What is the difference between subscribing to the Crown Express service and just viewing lists on your website?

    Subscribers enjoy the clear benefit of receiving the list by e-mail virtually in real time and moments after these are published by the relevant court. You also do not need to remember to visit the website, e-mail drops directly into your mailbox. Listings on the website are subject to a significant time delay.

  • Where can I obtain judgments?

    Where available, more information about judgments that have a relationship with the various services on our website, follows: Visit www.bailii.org to find information about judgments from the Civil and Criminal Divisions of the Court of Appeal, Administrative Courts, House of Lords and Privy Council. Purchase County Court Judgments here.
    Judgments from the Employment Appeal Tribunal are available here.

    In addition: You may order a judgment related to an Employment Tribunal hearing by post or visit the Employment Tribunal Field Support Office and view computerised judgments there. Ordering by post: Employment Tribunal Field Support Office, 1st Floor, 100 Southgate Street, Bury St Edmunds, IP 33 2AQ For the cost ring the Field Support Office on 0845 795 9775.

  • Where can I obtain the Employment Tribunal jurisdiction codes?

    The jurisdiction codes can be found in our Employment Tribunal section. Jurisdiction Codes

  • Who regulates Barristers and Solicitors?

    Barristers are regulated by the The Bar Standards Board and Solicitors by the Solicitors Regulation Authority. The oversight regulator for all Approved Regulators under the Legal Services Act 2007 is the Legal Services Board.

CourtServe 2000

  • Who are we?

    Courtel Communications Limited. We are based at Egham in Surrey and are part of Data Broadcasting International. CourtServe is a Courtel brand name. We are the UK’s best supplier of automated digital lists and other information from the Royal Courts of Justice, Crown Courts, Employment Tribunals and more and more County Courts.

  • Why use CourtServe 2000?

    It’s a time and money saver. It delivers lists from all the courts straight to your desktop, no more fax, no more phone calls. It’s a compact, well engineered and trouble-free application. It cuts down human error and gives you electronic control of your case diary. It’s a rapid and highly efficient way to handle case listing in your firm. It brings you topical legal news headlines every day and updates you with plenty of useful contact information from our partner, the Hallmark Directory.

  • What do I need for CourtServe 2000?

    As a minimum you should have a PC or laptop linked by broadband or fast modem to the Internet, a Microsoft Windows environment, 128 MB of RAM and 100MB of free disk space. But we handle networks and servers too, just ask.

  • How is it installed?

    Our installation team will call round and install it. They will show you how it works and how it interfaces with case diary software. Play with it for 30 days at no obligation or cost and then tell us how you can’t live without it. And that’s only the beginning. We update you automatically with new features, enable more circuits or other services as you require them and keep your Hallmark Directory information fresher than anything you can find on a printed page. We can do this and give you many other features remotely once the software is in your PC.

  • How much does CourtServe 2000 cost?

    Far less than you think, try it out at no charge, then wonder how you ever did without it! Plenty of your colleagues will confirm this... unprompted by us.

  • How else can I get the lists?

    Well you can always send someone down to the courts and read them off the notice boards, or try phoning! But why bother, we live in a digital world don’t we?

  • What does CourtServe 2000 do?

    It’s a handy application to help you automatically track all cases scheduled for hearing in the Royal Courts of Justice, Crown Courts and County Courts around England and Wales. It alerts you to your cases in each list you subscribe for. It continuously updates the lists via the Internet just moments after the courts release them. All of this digital activity happens in the background as you get on with more important stuff.

  • Will CourtServe 2000 run on Apple Mac?

    No. But you can receive e-mail, so do try our e-mail services (RCJ Express, Crown Express, County Express, Tribunal Express).

  • Will CourtServe 2000 run under Linux?

    No, but we may develop this in time. Meanwhile do try our e-mail services (RCJ Express, Crown Express, County Express, Tribunal Express).

  • Why no impaired user access yet?

    We do take our obligations to the visually impaired user seriously. We are making this site fully compliant. Please bear with us as we do.